Join AO South as a Remote Client Support Specialist
Location: Fully Remote (US Only)

Are you ready to make a meaningful impact while enjoying the flexibility of working from home? AO South is looking for motivated, personable, and diligent individuals to join our team. As a Remote Client Support Specialist, you'll help individuals and families achieve financial security by offering personalized solutions that protect what matters most.

At AO South, we are committed to our mission: Protect every child and serve all working people. With a 70-year legacy of excellence, we provide extensive training, competitive pay, and unmatched support, allowing you to thrive in a dynamic and rewarding career—all from the comfort of your home.

What We Offer:

• 100% Remote Work: Enjoy the flexibility to work from home while balancing your personal and family needs.
• Impactful Work: Make a difference by helping members and their families achieve financial security and peace of mind.
• Unlimited Earning Potential: Benefit from a competitive pay structure, including uncapped commissions and weekly payments.
• Comprehensive Training: Receive extensive training and ongoing support to help you succeed and grow in your role.
• No Overhead Costs: We provide all the resources you need, so you can focus on your success.
• Medical Insurance Reimbursement: Receive financial support for medical insurance premiums.
• Warm Leads Provided: Skip the cold calling—our extensive membership database supplies you with ready-to-engage clients.
• Performance Incentives: Take advantage of top agent performance incentives and recognition programs.
• Union Representation: Join OPEIU Local 277 for professional support, representation, and benefits.

Your Key Responsibilities:

• Engage with Clients: Conduct daily outreach using our membership database to understand clients’ needs and guide them through our benefit solutions.
• Provide Exceptional Service: Assist clients in understanding the value of supplemental benefits and ensure they receive personalized care.
• Maintain Ongoing Communication: Support clients throughout the enrollment process, providing updates, addressing concerns, and guiding them post-enrollment.
• Build Long-Term Relationships: Offer continued support by conducting policy reviews, updating beneficiaries, and assisting with claims.
• Ensure Compliance: Follow all regulatory and ethical standards for the sale and servicing of life insurance policies.

What We’re Looking For:

• Outstanding Communication Skills: Demonstrate strong active listening, interpersonal, and problem-solving abilities.
• Adaptability and Continuous Learning: Be coachable and open to feedback, with a willingness to learn and grow in a fast-paced environment.
• Self-Motivated and Independent: Thrive in a remote setting, managing your time effectively and driving your own success.
• Tech-Savvy: Proficient in using Google Drive, Windows, Zoom, and other digital tools.
• Compassion and Sensitivity: Understand clients’ unique situations and offer support with empathy and professionalism.
• Attention to Detail: Ensure accuracy in paperwork and client documentation.
• Previous Sales or Customer Service Experience: While not mandatory, prior experience in these fields, especially within insurance, is a plus.

Join a Legacy of Excellence:

At AO South, we are proud of our long-standing history of serving working-class families and veterans. Join our team and be part of an organization where your work truly matters—helping others while securing your own success.